Clients

  • How much does it cost to use VidMob?

    Getting started with VidMob is free for both our desktop and iOS users. Editors in our marketplace determine the cost for their services, allowing you to hire someone who is both a perfect match for your budget and your project vision.
    For more information on our enterprise solutions, which include custom editor pools and detailed account support, contact us.

  • How do I pay my editor? Will I receive an invoice?

    You’ll receive receipts and confirmation of payments to keep record of your transactions via email. All payment transactions occur within the platform (see below for approved payment methods). Both clients and editors will receive confirmation of payments and projects received.

  • What kind of payment methods can I use?

    We accept Apple Pay, PayPal, and most credit and debit cards—including Visa, MasterCard, American Express, and Discover.

  • I loved the editor I worked with on my last project—how do I reconnect with them for my next one?

    Who are we to stop true love? Of course, you can! Simply message an editor you’ve worked with in the past and kindly ask them to bid on a proposal you’ve recently posted in the marketplace. That way, once they’ve placed a bid, you can choose to work with them again.

  • How will I receive my completed video?

    Upon accepting a final draft, you can immediately download the video to your desktop or phone, or you can share the video directly to many of the top distribution channels via our share feature (see more on this here). We will also send a link for download to the email account you have linked to VidMob.

  • How do I pay my editor? Will I receive an invoice?

    You’ll receive receipts and confirmation of payments to keep record of your transactions.
    All payment transactions occur within the app (see below question on approved payment methods). Both app users and editors will receive confirmation of payments and projects received.