(Last updated on September, 2015)
Collectively, Company describes its activities, including its websites and mobile applications, as its service for end users (the “Service”). In this policy, “Company” refers to VidMob, Inc. and its Affiliates, which shall mean subsidiaries, parent companies, joint ventures and other corporate entities under common ownership. We may also refer to Company as “we” or “us”.
• the information we collect, how we do so and the purposes of our collection
• how we use and with whom we share such information
• how you can access and update such information
• the choices you can make about how we collect, use and share your information
• how we protect the information we store about you
2. Information We Collect
Information We Collect from You Directly
When you interact with the Service (whether or not on a TPS or an SNS) through Company apps, software, or any Company-owned website, we may collect and store information from you directly as described below:
You may be required to provide the following information: your age or birthday (for age screening and/or to better understand who our users are); your first and last names; your e-mail address; a password and other information that helps us confirm that it is you accessing your account.
We may also offer you the option to complete a user profile that is visible to other Company users. Your user profile may include: a profile photo; one or more username(s); your gender; biographic details that you provide; links to your profiles on various TPS or SNS; and a user ID number that is created by Company and used to identify your profile.
The Company user ID number used to identify your account and profile may be public and may appear in the URL of your profile page, but will only permit access to information that is considered public or that you have designated as public in your settings. Your first and last names and profile picture are considered “public” on Company websites that offer direct access to Company’s Service and search engines may index this publicly available information.
We may also offer you the ability to import your address book contacts or manually enter e-mail addresses so that you can (i) locate your contacts on Company; and (ii) invite those contacts to join you in our Service. We may store those contacts for purposes of helping you and your contacts make connections on our site.
At present, Company intends to use third party payment processing services, so if you purchase a license to use any goods or services in the Service, we will not have access to your credit card details or other billing information used in that transaction. This may change, in which case Company would have access to your payment information, including credit card details, in order to process your purchases or other transactions within the Service.
Customer Support Correspondence
When you ask for assistance from our customer support team, we may collect and store the contact information you provide (generally your name and e-mail address), information about your activity on the Service, and your user ID number, if any. We will also store the correspondence and any information contained within.
SMS Notifications, Push Notifications & Local Notifications
If Company offers you the ability to sign up for SMS notifications sent directly to your mobile phone, Company may receive and store the information you provide, including your telephone number.
With your consent we may send push notifications to your mobile device to provide updates and other relevant messages. You can manage push notifications from your account page on the Service.
Technical and Usage Information
When you access the Service, we may collect (i) certain technical information about your mobile device or computer system, including MAC Address, IP Address and mobile device ID; and (ii) usage statistics about your interactions with the Service. This information is typically collected through the use of server log files or web log files (“Log Files”), mobile device software development kits and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s). For more information on how we utilize cookies and other tracking technologies please review the “Cookies and Automated Information Collection” portion of Section 3 (“How We Collect Information about You”).
3. How We Collect Information about You
We may collect information about you in any one or more of the following ways:
Information about Users
When you use the Service, Company collects and stores certain information that you provide directly or through a TPS or an SNS or via other third party services or websites through which you accessed the Service. To provide a richer experience, we also collect information about your use of and interaction with other people and the Service. The bulk of this information is collected and stored through the use of Log Files, which are files on our web servers that record actions taken in our Service.
You may be able to take part in certain activities on our Service that give you the opportunity to communicate or share information not just with Company, but also with other users of our Service. These may include:
• participating in forums and message boards
• posting public comments to other users’ profiles or message boards
• sending private messages to other users, either directly on our websites or to their e-mail accounts
• chat with editors
• posting photos or videos
We may record and store archives of these communications on Company’s servers to protect the safety and wellbeing of our users and Company’s rights and property in connection with the service. You acknowledge and consent to the recording and storage of such communications for these purposes.
Cookies and Automated Information Collection
When you access the Service, we may collect certain technical information in order to (i) analyze the usage of our applications, sites and services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers acting on our behalf use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of activity on our Service, and other similar information. In some cases, we will associate this information with your user ID number for our internal use.
We may also employ other technologies including (i) web beacons, which allow us to know if a certain page was visited or whether an e-mail was opened; (ii) tracking pixels, which allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites; and (iii) local shared objects also known as flash cookies, which help us to prevent fraud, and speed up load times.
We may collect or receive information from other sources including (i) other users who choose to upload their email contacts; and (ii) third party information providers. This information may be used to supplement your profile and to help you and your friends connect, and may be combined with other information we collect.
4. How We Use the Information We Collect
In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized experience. For example, we may use information collected from you in any one or more of the following ways:
• to create your accounts and allow use of our Service
• to identify and suggest connections with other users
• to enable user-to-user or user to editor communications
• to provide technical support and respond to user inquiries
• to prevent fraud or potentially illegal activities, and enforce our Terms of Service
• to deliver and target advertising
• to notify users of updates
• to solicit input and feedback to improve Company products and services and customize your user experience
• to inform users about new products or promotional offers
• to engage in commonly accepted practices, such as contacting you at the email address we have on file if you are a potential winner in a sweepstakes
One important use of your information is communication. If you have provided your e-mail address to Company, we’ll use it to respond to customer support inquiries. Some messages, such as invites for friends, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS messages (“Promotional Communications”) directly or in partnership with parties other than Company. Each Promotional Communication will generally offer recipients choices about receiving additional messages.
5. Sharing of Your Information
We may share your information (in some cases personal information) with parties other than Company, in the following circumstances:
Third Party Service Providers and Editors
We may provide your information to editors and other third party companies to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, customer service and to assist us in our marketing efforts. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on Company’s behalf.
Third party site, platform or service operators, such as Amazon, Apple, Facebook or Google, may collect, or require that we provide, your information relating to the Services. Any information made available to such third parties will be used by them in accordance with their own privacy policies. You may be required to consent to, and be fully bound by, those third party privacy policies in order to access, purchase or otherwise use our Services through those third parties’ sites, platforms or services. We cannot control, and will not be responsible for, the contents of those third party privacy policies. We therefore advise you to carefully review their terms before accepting them.
Friends and Other Users
The Service may encourage interaction among users. Access to a Company ID or your TPS or SNS user ID may allow others to view the public information associated with your related TPS or SNS or Company account.
Advertising of Third Party Products and Services
We may share (i) aggregated information (information about you and other users collectively, but not specifically identifiable to you); (ii) anonymous information; and (iii) certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Service and on the websites of third parties. We may also allow advertisers to collect these types of information within the Service and they may share it with us. Advertisers may collect this information through the use of tracking technologies like browser cookies and web beacons. The information collected may be used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, you can visit the Network Advertising Initiative or the Digital Advertising Alliance.
Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Service and may be disclosed: (i) when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a court order, search warrant or subpoena); (ii) to satisfy any applicable laws or regulations (iii) where we believe that the Service is being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and credit risk reduction; (iv) when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public generally; and (v) in order to protect the rights or property of Company, including to enforce our Terms of Service.
Sale or Merger
With your Consent
We may share your information, including, but not limited to your name and your video content, when we have your consent to do so.
Joint Marketing and Promotional Activities
6. How to Access and Update Your Information
If you no longer want Company to make active use of your information, you may send an e-mail to firstname.lastname@example.org. Place “Delete My Account” in the subject line and include your first name, last name, e-mail address and user ID number for the SNS from which you access our Service (if applicable) in the body of the e-mail. Please note that certain records will be retained for legal and accounting purposes. If you have sent or posted content on the Service, we may not be able to delete it. Additionally, any information shared with a TPS or SNS may be retained by those third parties after we delete it from our records. Please consult the privacy policies of those TPS and SNS to learn about their removal procedures.
7. Opting Out of Promotional Communications
Opting out of Promotional Communications
You may choose to opt out of receiving additional promotional e-mails from Company by clicking on the “unsubscribe” link in any such e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.
Opting Out of Other Communications
You can opt out of receiving SMS messages by texting STOP to the number we send from for that particular SMS program. When we receive an opt-out message from you for SMS messages, we may send a message confirming our receipt of your opt-out.
Note that if you opt-out of our Promotional Communications, we may still e-mail or communicate with you from time to time if we need to provide you with information or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons.
8. Our Policies Concerning Children
Our Service is not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. Children under the age of 13 are not permitted to use our websites at any time without first obtaining their parent or legal guardian’s permission
9. International Operations
Company may store information about site visitors and players on servers located in the United States, and Company may also store such information on servers and equipment in other countries. Personal data collected within Switzerland and the European Economic Area (“EEA”) may be transferred to, and stored at, a destination outside of Switzerland and the EEA. The data we hold may also be processed by employees operating outside of Switzerland and the EEA who work for us or one of our Affiliates or for one of our vendors. Such staff may be engaged in, among other things, (i) the processing of transactions and your payment details and (ii) the provision of support services. By using the Service, you agree to this transfer, storing or processing.
10. Privacy Policies of Linked Sites and Advertisers
Our websites and Services may contain advertisements from companies other than Company that may link to their own websites. We are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should review their policies and contact them directly.
11. Security of Your Information
Company implements reasonable security measures to protect the security of your information, and we are committed to the protection of customer information.
For user accounts registered directly with Company, profile information is protected by the password each member uses to access their online account. It is important that you protect and maintain the security of your account and that you immediately notify us of any unauthorized use of your account. If you forget the password to your Company account, the website allows you to request that instructions be sent to you that explain how to reset your password. When you sign into your account or enter payment information (such as a credit card number), that transmission is encrypted using secure socket layer technology (“SSL”).
While we take reasonable precautions against possible security breaches of our websites and our customer databases and records, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use. If your SNS account is hacked, this may lead to unauthorized use of the Service, so be careful to keep your account information secure. If you have questions about the security of our websites, please contact us at email@example.com.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.
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