Terms & Conditions

Last updated: November 1, 2022 

Your use of the software platform, mobile apps (collectively, the “Platform”), or any related products or  services offered by VidMob, Inc. (“VidMob,” “we,” “us” or “our”) is governed by these Terms and  Conditions (“Terms”).  

The Terms include and incorporate the VidMob Privacy Policy (“Privacy Policy”), found at https://www.vidmob.com/privacy-policy/, and any other terms relating to the Platform to which you and  VidMob have separately agreed in writing (“Additional Agreements”).  

IMPORTANT NOTICE

THE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER COVERING  DISPUTES BETWEEN YOU AND VIDMOB (SEE SECTION 19). BY ACCEPTING THESE TERMS, YOU  AND VIDMOB ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS  ACTION. 

YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER  THESE TERMS (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT OR AS OTHERWISE  SET FORTH IN SECTION SECTION 19). A NEUTRAL ARBITRATOR WILL DETERMINE YOUR RIGHTS – NOT A  JUDGE OR JURY (AS SET FORTH IN SECTION 19). ADDITIONALLY, THE PROJECT AGREEMENT  CONTAINS A BINDING ARBITRATION PROVISION COVERING DISPUTES BETWEEN CUSTOMERS AND  CREATORS (SEE PROJECT AGREEMENT, SECTION 10).

1. Acceptance 

By clicking the “I accept” button or by otherwise using the Platform, you indicate that you accept the  Terms. If you do not accept the Terms, you cannot use the Platform.  

VidMob reserves the right to update the Terms at any time. VidMob will post any changes to the Terms  on this page but is not obligated to notify existing users individually. Changes to the Terms will be effective for existing users five (5) days after notice of such changes is posted on the Platform.

2. The VidMob Platform 

The Platform provides a variety of digital marketing tools to subscribers and other paid users  (“Customers”), including data-driven analytics for creative content (“Creative Analytics”), scalable  content scoring features(“Creative Scoring”), and dynamic creative automation (“Creative Automation”),  and also enables Customers to find and collaborate with freelance creative professionals (“Creators”) on  content creation projects (“Projects”). VidMob may also provide you with certain related support,  analytics, or other services (the “Services”) in connection with your use of the Platform.  

Customers and Creators contract directly for Projects using the Platform and may use for such purpose  the form of agreement found at https://www.vidmob.com/project-agreement/ (the “Project  Agreement”).  

VidMob does not employ Creators or act as agent for Customers. VidMob is not a party to the Project  Agreement, and each party is solely responsible for performance of its own obligations thereunder.

3.Your Account  

a. General.

You are required to set up a user account in order to use the Platform (an “Account”). You are responsible  for anything that happens through your Account and must ensure that all information you provide during  Account setup is complete and accurate.  

b. Content.  

You retain ownership of the images, audio, video, text, data, information, or other materials (“Content”)  you upload to your Account. You consent to the processing of your Content on hardware owned or  controlled by VidMob’s third-party hosting providers (e.g. Amazon Web Services). VidMob is not  responsible for your Content.  

c. Access.  

You control who can access your Account and Content using the Platform’s access control features, by  requesting VidMob to grant others access via email or the Platform’s messaging features, or via an  Additional Agreement. Persons to whom you grant access (“Authorized Users”) will thereafter be  deemed Authorized Users and will have the right to grant access to others by the same means.

4. Creative Analytics & Scoring 

To access Creative Analytics, you must connect at least one ad manager account provided by a supported  third-party social media platform (an “Ad Account”). You retain ownership of the Ad Accounts you  connect to the Platform and all Content contained therein (the “Connected Content”).  

You may be permitted to manually upload Content in order to access Creative Scoring without connecting  Ad Accounts, and all such Content will be deemed Connected Content for purposes of these Terms.

5. Creative Automation 

To access Creative Automation, you must either connect product feed data from a supported third-party  e-commerce platform (“Feed Data”) to the Platform or upload a file containing Feed Data to the  Platform in a supported format. Feed Data will be deemed Connected Content for purposes of these  Terms.  

You acknowledge that Content produced using Creative Automation depends on the completeness and  accuracy of the Feed Data, and VidMob makes no representation or warranty that Content created using  Creative Automation will be accurate or error-free.

6. Creative Projects 

a. Creators Are Not Obligated to Accept Projects

Creators have the ability to accept, reject, or ignore any Project requests. VidMob does not guarantee  that Projects will ultimately be accepted by Creators.  

b. Pricing

The price to be paid by the Customer for a given Project (the “Project Price”) will be indicated in the  Platform or in an Additional Agreement, if applicable, and the fee to be paid to the Creator for such Project  (the “Creator Fee”) will be indicated to the Creator via the Platform. VidMob receives a fee on all Projects. 

c. Project Posting and Acceptance. 

Each Project uploaded or otherwise entered into the Platform by or on behalf of a Customer constitutes  an offer to engage a Creator to work on the Project. If a Creator accepts, the Customer and the Creator will be deemed to have entered into a binding agreement on the terms set out in the Project Agreement  or such other terms as Creator and Customer may separately agree in writing, provided such other terms  are not inconsistent with the Terms and do not affect any right or obligation of VidMob, and VidMob is  notified within three days of execution.  

d. Payment Timing & Completion

The Customer will be charged the Project Price at the commencement of each Project and Creator will  receive the Creator Fee after completion of the Project. If a Project has been delivered by Creator but not accepted by the Customer and no dispute has been submitted within 30 days after the Creator delivers  the work, VidMob may deem the Project complete and process payment of the Creator Fee to the Creator. 

e. Third Party Content.  

Creators may use images, video, sounds, fonts, graphics or other content owned by third parties (“Third Party Content”) in certain Projects. If Third Party Content is used in a Project, Creator must notify Customer and provide a copy of the applicable license terms. By accepting a delivered Project, Customer accepts any Third Party Content incorporated therein and agrees to adhere to the applicable license terms.  

f. The Creative Process

Projects involve the creative process and the results are inherently subjective. You understand that there  is no guarantee that you will be happy with the results of any given Project.  

VidMob makes no warranties about the work product provided by Creators and is not responsible for their actions. VidMob will have the right to remove Creators from Projects if VidMob learns of inappropriate  behavior, failures of performance, or violations of the Terms. 

7. Subscriptions 

a. Order Forms.

You may purchase a subscription to the Platform (a “Subscription”) and/or purchase credits applicable  towards products and services provided via the Platform (“Flex Credits”) either via click-through using the  Platform’s self-serve features where available, or by entering into a written order form with VidMob (an “Order Form”). Order Forms are Additional Agreements hereunder and will take precedence over these  Terms only to the extent of any direct conflict. 

b. Subscription Packages.

Subscriptions provide Customers with access to packages of products, features, and/or services available  via the Platform. Specific details of a given Subscription will be set forth on the Subscription Packages  page within the Platform or in the relevant Order Form.  

Your Subscription may refer to the following terms, which are defined as follows:

Seat” means an individual Account permitted to access a given Workspace. 

Workspace” means a dedicated dashboard within the Platform through which the products, features,  and services included in a Subscription are made available to the Customer. If a Subscription includes  multiple Workspaces, each Workspace will incorporate the same products, features, and services.  

Channel” means a social media advertising platform or group of platforms capable of being managed  by the same Ad Account. For example, advertising on Facebook, Instagram, and WhatsApp can be  managed via one Ad Account provided by Meta, and therefore constitute one Channel. You may  connect all Ad Accounts you maintain within each Channel permitted under a given Subscription.  

c. Subscription Term.

The term of each Subscription will be 12 months (the “Subscription Term”) unless otherwise agreed in  the Order Form. All 12-month Subscription Terms will automatically renew for successive 12-month periods on the same terms unless either party provides written notice of nonrenewal at least 30 days  before the end of the current Subscription Term. Subscription Terms other than 12 months will not  auto-renew unless provided in the Order Form. 

Subscriptions may not be terminated early by the Customer unless the Order Form indicates a right to opt out during a given period of time (an “Opt Out Period”). If the Order Form indicates an Opt Out  Period, Customer will have the right to terminate the Subscription upon written notice to VidMob at any point between the start of the Subscription and the end of the Opt Out Period. 

Customer will remain obligated to pay a prorated portion of the Fee for such Subscription based on the  full length of the Opt Out Period, regardless of when during the Opt Out Period the termination occurs.  

d. Flex Credits.

Flex Credits must be associated with an active Subscription and will be applied against the rates set forth  on the Rate Cards page within the Platform or in the applicable Order Form (the “Rate Cards”). The full  amount of Flex Credits purchased may be used at any time during the associated Subscription, so long as  no Fees from Customer are past due.  

If the associated Subscription is terminated by Customer before the end of the Subscription Term and  the number of Flex Credits used exceeds the Fees actually received by VidMob for such Flex Credits (the  “FC Fees Received”), Customer will pay VidMob an amount equal to the number of Flex Credits used  minus the FC Fees Received within 10 days after receipt of invoice.  

Flex Credits will expire if unused at the end of the associated Subscription Term and do not roll over into any extension or renewals unless otherwise provided in writing by VidMob. Flex Credits are not redeemable for cash. 

e. Rate Cards.

The cost in Flex Credits of products and services available via the Platform will be as set forth on the  Rate Cards or as otherwise provided by VidMob in writing. VidMob reserves the right to modify the  Rate Cards at any time. 

8. Invoicing and Payment. 

The applicable fees for Subscriptions and/or Flex Credits will be set forth in the applicable Order Form  (the “Fees”). Customer will pay all Fees within 30 days after the date of invoice. Fees are  nonrefundable. 

Beginning at the start of the Subscription Term, VidMob will invoice the Fees for each Subscription and  any initial Flex Credits together in equal installments according to the billing cycle set forth on the Order  Form. If no billing cycle is stated, the Fees will be invoiced in full upon execution of the Order Form.  

Fees for any Flex Credits added to a Subscription after the start of the Subscription Term will be invoiced  in full upon execution of the relevant Order Form. 

9. VidMob’s Rights 

a. VidMob Property.

VidMob owns all rights in (i) the Platform, including without limitation all related source and object code,  creative and usage data, information, graphics, features, algorithms, modifications, updates, and  derivative works thereof, (ii) all best practices information, benchmarks, norms, general reference data,  and aggregated datasets developed by VidMob (“General Data”), and (iii) all VidMob names, trademarks,  logos, service marks, and equivalent identifiers (“Marks”). You may not use VidMob Marks for any  purpose without VidMob’s advance written consent. 

b. Licenses You Grant to VidMob.

You grant VidMob a non-exclusive, worldwide, transferable, sublicensable license to use, copy, and create  derivative works of your Content and use your Marks in connection with providing you the Platform. VidMob will have the right to retain and use the Connected Content after the Subscription Term for  analytics purposes, provided that VidMob will not use Connected Content in a manner that could  reasonably enable a third party to identify you or your Connected Content.  

c. Feedback.

If you send VidMob ideas, suggestions, or feedback relating to the Platform or VidMob’s other products  and services, VidMob will have the right to freely use and disclose that information without compensation  to you.  

d. Marketing.

VidMob may create customer success stories using your Marks and Content, provided VidMob will not  disparage or negatively portray you in any such material.

10. VidMob’s Licenses to You

Subject to your compliance with these Terms, VidMob grants you a limited, revocable, non sublicensable, non-transferable, non-exclusive license to access and use the Platform solely for purposes  of creating and analyzing audiovisual content.  

To the extent you receive General Data as part of a Subscription or via related Services, VidMob grants  you a worldwide, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use  the General Data during the Subscription Term.

11. Your Conduct 

You agree to conduct yourself courteously and in a professional manner at all times when using the  Platform, and you agree not to:  

  • Distribute, rent, lease, or otherwise sell the Platform or any Content or data produced by the  Platform to any third party (including on a service bureau or similar basis). 
  • Modify or create derivative works based on any element of the Platform. 
  • Decompile, reverse engineer, or translate any portion of the Platform into human-readable form  (except to the extent this restriction is prohibited by applicable law). 
  • Use the Platform in a manner that violates the rights of any third party, any contract to which you  are bound, or applicable law. 
  • Interfere with or disrupt the operation of the Platform. 
  • Circumvent or disable any security measures or use restrictions. 
  • Access the Platform in an unauthorized manner. 
  • Use the Platform for purposes of competing with VidMob. 
  • Post, store, or transmit any illegal Content or Content deemed by VidMob to be offensive,  obscene, or unethical. 
  • Harass, mistreat, or abuse any employee of VidMob or user of the Platform.

12. Violations of the Terms 

VidMob may take any actions it deems reasonable if VidMob believes you have violated these Terms,  including suspension or termination of your Account, without liability to you. 

13. Maintenance and Monitoring 

VidMob may update the Platform or perform maintenance at any time. VidMob has the unlimited right  to monitor all activities on the Platform, but no obligation to do so. Communications made via the  Platform are not confidential. 

14. Payments 

a. Processing.  

All payments must be made in U.S. Dollars, and you will be responsible for any associated currency  exchange fees. Payments may be processed through the Platform via credit card or may be invoiced as  set forth in an Additional Agreement (“Payment Method”). By providing us with payment information 

for the applicable Payment Method, you agree that we are authorized to charge you for all Fees. You  agree to immediately notify us of any change in relevant information for your Payment Method.  

VidMob currently uses Braintree for payment services (e.g., card acceptance, merchant settlement, and  related services). By using the Platform, you agree to be bound by Braintree’s policies (available at  https://www.braintreepayments.com/legal) with respect to the processing of payments and the handling  of personal information, and authorize us and Braintree to share any information and payment  instructions you provide with third parties solely as required to complete your transactions. We reserve  the right at any time to change our billing methods and payment services providers. 

b. Sales Tax.  

If VidMob determines it has a legal obligation to collect Sales Tax from you in connection with the  Platform, VidMob shall collect such Sales Tax in addition to the Fees. If any Services, or payments for any  Services, under these Terms are subject to any Sales Tax in any jurisdiction and you have not remitted the  applicable Sales Tax to VidMob, you will be responsible for the payment of such Sales Tax and any related  penalties or interest to the relevant tax authority, and you will indemnify and hold harmless VidMob from  and against any liability or expense VidMob may incur in connection with such Sales Taxes. Upon  VidMob’s request, you will provide official receipts issued by the appropriate taxing authority, or other  such evidence that you have paid all applicable taxes.  

For purposes of this section, “Sales Tax” shall mean any sales or use tax and any other tax measured by  sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does  not otherwise impose a sales or use tax. 

c. Withholding and Other Taxes.  

You agree to pay all Fees to VidMob free and clear of, and without reduction for, any withholding taxes.  Any such taxes imposed on payments of fees to VidMob will be your sole responsibility, and you will  provide official receipts issued by the appropriate taxing authority, or such other evidence as we may  reasonably request, to establish that such taxes have been paid.

15. Infringement Complaints 

a. General.  

VidMob respects the intellectual property rights of others and we expect you to do the same. If you are a  copyright owner and believe a user of the Platform is infringing your copyright or the copyright of any  third party, please notify our designated copyright agent in writing at the following address: VidMob, Inc., Attn: Brian Keller, 126 Fifth Ave, 4th Floor, New York, NY 10011.  

b. Notice Requirements.  

Each notification must include the following information: (i) a physical or electronic signature of a person  authorized to act on behalf of the owner of the right that is allegedly infringed, (ii) a description of the  work claimed to have been infringed, or, if multiple works are covered by a single notification, a  representative list of such works, (iii) identification of the material that is claimed to be infringing, and  information reasonably sufficient to permit VidMob to locate the material, (iv) information reasonably 

sufficient to permit VidMob to contact you, such as an address, telephone number, and, email address,  (v) a written statement that you have a good faith belief that use of the material in the manner complained  of is not authorized by the copyright owner, its agent, or the law, and (vi) a statement made under penalty  of perjury that the information in the notification is accurate and that you are the copyright owner or  authorized to act on the owner’s behalf. 

c. Trademarks.  

The above process may be used to inform us of potential or suspected violations of other intellectual  property rights, including unauthorized use of trademarked material.  

d. Rights and Remedies.  

We may remove Content alleged to be infringing from the Platform and terminate or suspend the Account  of any user who infringes the intellectual property rights of another person or entity, in each case without  prior notice and at our sole discretion.

16. Your Representations and Warranties 

a. You represent and warrant to VidMob that (i) you are at least 18 years of age and have the authority  to enter into these Terms on your own behalf or, if you are acting on behalf of an entity, on behalf of that  entity, (ii) you have the authority to grant all rights and fully perform all applicable obligations under these  Terms, (iii) no Content you transmit, store, or otherwise use in connection with the Platform will infringe  the rights of any third party, violate applicable law, or contain viruses or other malicious or harmful  software, (iv) your use of the Platform as contemplated in these Terms does not violate any agreements  between you and any third parties, (v) you have the legal right to transmit, post, store, and otherwise use  your Content on the Platform as contemplated in these Terms without approval of or payment to any  third party, and (vi) you have fully complied with all applicable privacy laws with respect to all personal  data you use, upload, or transmit in connection with the Platform, including without limitation any  personal data contained in any Connected Content.  

b. If you are a Creator, you further represent and warrant that any Content uploaded to your portfolio on  the Platform represents your own work, or work on which you substantially contributed, and is a fair  representation of your skills. 

c. If you have connected Ad Accounts or Feed Data to the Platform, you further represent and warrant  that you have the rights to link the Ad Accounts and Feed Data to the Platform, and that neither linking  the Ad Accounts and Feed Data to the Platform nor the rights granted herein to VidMob will violate the  terms of any agreements between you and any third party.

17. Indemnification 

You agree to indemnify, defend, and hold harmless VidMob, its affiliated companies, contractors,  employees, officers, agents and third-party suppliers, licensors, and partners (the “VidMob Parties”) from  and against all third-party claims, expenses, or liabilities of any kind (including legal fees) arising out of  your use or misuse of the Platform, any breach of these Terms, and your violation of any applicable laws,  rules or regulations. Your foregoing obligation to indemnify, defend, and hold harmless the VidMob 

Parties will survive any expiration or termination of these Terms, as well as any termination of your  Account or of the Platform.

18. DISCLAIMERS AND LIMITATION OF LIABILITY 

a. DISCLAIMERS

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND YOU USE THE PLATFORM  AT YOUR OWN RISK. THE VIDMOB PARTIES DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES  REGARDING THE PLATFORM, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY,  NONINFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE VIDMOB PARTIES DO NOT  WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.  

THE FOREGOING DISCLAIMERS ARE MADE THE FULLEST EXTENT PERMITTED BY LAW.

b. LIMITATION OF LIABILITY

EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT: (i) THE LIABILITY THE VIDMOB PARTIES RELATING TO THESE TERMS WILL NOT EXCEED FIVE HUNDRED DOLLARS ($500), AND (ii) THE  VIDMOB PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL  DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO  THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS WILL APPLY  NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.  

NONE OF THE VIDMOB PARTIES SHALL BE LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD ANY OF THE  VIDMOB PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES. 

THE FOREGOING LIMITATIONS OF LIABILITY ARE MADE TO THE FULLEST EXTENT PERMITTED BY LAW.

19. Dispute Resolution 

PLEASE READ THIS SECTION (“ARBITRATION AGREEMENT”) CAREFULLY. IT AFFECTS YOUR LEGAL  RIGHTS, INCLUDING YOUR RIGHTS TO FILE A LAWSUIT IN COURT AND TO BE PART OF A CLASS ACTION.  

a. Resolution.  

If a dispute arises between you and VidMob relating to the Platform, our goal is to provide you with a  neutral and cost-effective means of quickly resolving the dispute. Accordingly, we strongly encourage you  to first contact us directly to seek an informal resolution through our customer support team. The  customer support team can be contacted via email at support@vidmob.com or via letter by physical mail  at 126 Fifth Ave, 4th Floor, New York, NY 10011.  

b. Applicability of Arbitration Agreement.  

You agree that any dispute or claim relating in any way to your access or use of the Platform, to any  products, services or content relating to the Platform, or to any aspect of your relationship with VidMob,  will be resolved by binding arbitration, rather than in court, except that (i) you may assert claims in small  claims court if your claims qualify, and (ii) you or VidMob may seek equitable relief in court for  infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain  names, trade secrets, copyrights, and patents). This Arbitration Agreement will apply, without limitation, 

to all claims that arose or were asserted before the effective date of this Arbitration Agreement or any  prior version of this Arbitration Agreement. 

c. Arbitration Rules and Forum.  

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement.  To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your  claim to our registered agent, Harvard Business Services, Inc., at 16192 Coastal Highway, Lewes, Delaware  19958. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider.  Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest,  will be subject to JAMS’ most current version of the Streamlined Arbitration Rules and procedures  available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims will be subject to  JAMS’ most current version of the Comprehensive Arbitration Rules and Procedures, available at  http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’ rules are also available at  www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties  will select an alternative arbitral forum. If the arbitrator finds that you cannot afford to pay JAMS’ filing,  administrative, hearing and/or other fees and cannot obtain a waiver from JAMS, VidMob will pay them  for you. In addition, VidMob will reimburse all such JAMS’ filing, administrative, hearing and/or other fees  for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. 

You may choose to have the arbitration conducted by telephone, based on written submissions, or in  person in the country where you live or at another mutually agreed location. Any judgment on the award  rendered by the arbitrator may be entered in any court of competent jurisdiction. 

d. Authority of Arbitrator.  

The arbitrator will have exclusive authority to (i) determine the scope and enforceability of this Arbitration  Agreement and (ii) resolve any dispute related to the interpretation, applicability, enforceability or  formation of this Arbitration Agreement, including, but not limited to, any claim that all or any part of this  Arbitration Agreement is void or voidable. The arbitrator will decide the rights and liabilities, if any, of  you and VidMob. The arbitration proceeding will not be consolidated with any other matters or joined  with any other cases or parties. The arbitrator will have the authority to grant motions dispositive of all  or part of any claim. The arbitrator will have the authority to award monetary damages and to grant any  non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules,  and these Terms (including the Arbitration Agreement). The arbitrator will issue a written award and  statement of decision describing the essential findings and conclusions on which the award is based,  including the calculation of any damages awarded. The arbitrator has the same authority to award relief  on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and  binding upon you and us. 

e. Waiver of Jury Trial.  

YOU AND VIDMOB HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND  HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and VidMob are instead electing that all claims and  disputes will be resolved by arbitration under this Arbitration Agreement, except as specified in Section  Section 19(b) above. An arbitrator can award on an individual basis the same damages and relief as a  court and must follow these Terms as a court would. However, there is no judge or jury in arbitration,  and court review of an arbitration award is very limited.

f. Waiver of Class or Other Non-Individualized Relief.  

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED  ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS  AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR  CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that  applicable law precludes enforcement of any of this subsection’s limitations as to a given claim for relief,  then the claim must be severed from the arbitration and brought into the State or Federal Courts located  in the State of New York. All other claims will be arbitrated. 

g. 30-Day Right to Opt Out.  

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of  your decision to opt out to: arbitrationoptout@vidmob.com within 30 days after first becoming subject  to this Arbitration Agreement. Your notice must include your name and address, your username (if any),  the email address you used to set up your Account (if you have one), and an unequivocal statement that  you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other  parts of the Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect  on any other arbitration agreements that you may currently have, or may enter in the future, with us. 

h. Severability.  

Except as provided in Section Section 19(f), if any part or parts of this Arbitration Agreement are found  under the law to be invalid or unenforceable, then such specific part or parts will be of no force and effect  and will be severed and the remainder of the Arbitration Agreement will continue in full force and effect. 

i. Survival of Agreement.  

This Arbitration Agreement will survive the expiration or any termination of your relationship with  VidMob. 

j. Modification.  

Notwithstanding any provision in this Arbitration Agreement to the contrary, the parties agree that if  VidMob makes any future material change to this Arbitration Agreement, you may reject that change  within 30 days of such change becoming effective by writing VidMob at the following address:  arbitrationoptout@vidmob.com

20. Third-Party Services  

These Terms do not apply to any third-party websites, services and applications (“Third-Party Services”)  that you may access through or connect to the Platform, such as payment processors, content library  providers, or social media platforms.  

You agree to comply with all terms of service or other agreements applicable to such Third-Party Services, which we encourage you to carefully review. We are not responsible for the content or practices of Third Party Services and provide links to Third-Party Services only for your convenience. 

21. Termination

a. You may terminate any Account registered to you at any time via the Platform or by emailing us  at support@vidmob.com. VidMob has the right, immediately and without notice, to suspend or terminate  your Account if VidMob believes you have violated the Terms. VidMob will not be liable to you or any  third party for any suspensions or terminations of your Account or your access to any portion of the  Platform.  

b. If your Account is terminated for any reason, the rights and licenses granted to you in these Terms will  immediately terminate. Termination of your Account will not relieve you of any payment obligations  hereunder existing at the time of termination, and you will not be entitled to receive a refund for any Fees already paid. 

c. After termination, Sections 7(c), 7(d), 9, 14-24, and any other provisions that, by their nature, are  intended to survive, will survive.

22. Notices Regarding Apple 

With respect to any App accessed through or downloaded from the iOS App Store (“App Store”), you  will only use such App (i) on an Apple-branded product that runs iOS (Apple’s proprietary operating  system); and (ii) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. 

You acknowledge and agree that the availability of the App is dependent on the App Store. You  acknowledge that these Terms are between you and us and not with the App Store. We, not the App  Store, are solely responsible for the Platform, including the App, the content thereof, maintenance,  support services, and warranty therefor, and addressing any claims relating thereto (e.g., product  liability, legal compliance, or intellectual property infringement). In order to use the App, you must have  access to a wireless network, and you agree to pay all fees associated with such access. You also agree  to pay all fees (if any) charged by the App Store in connection with the Platform, including the App. You  agree to comply with, and your license to use the App is conditioned upon your compliance with, all  terms of agreement imposed by the applicable App Store when using the Platform, including the App.  You acknowledge that the App Store (and its subsidiaries) are third-party beneficiaries of and will have  the right to enforce these Terms. 

You acknowledge that these Terms are between you and us only, not with Apple, and Apple is not  responsible for the App or the content thereof. Apple has no obligation whatsoever to furnish any  maintenance and support services with respect to the App. In the event of any failure of the App to  conform to any applicable warranty, then you may notify Apple and Apple will refund the purchase price  for the App to you; and, to the maximum extent permitted by applicable law, Apple has no other warranty  obligation whatsoever with respect to the App. Apple is not responsible for addressing any claims by you  or any third party relating to the App or your possession and/or use of the Platform, including, but not  limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or  regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is  not responsible for the investigation, defense, settlement and discharge of any third party claim that the  App or your possession and use of the App infringes that third party’s intellectual property rights. You  agree to comply with any applicable third party terms, when using the App. Apple, and Apple’s  subsidiaries, are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple  will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as  a third party beneficiary of these Terms. You hereby represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S.  Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of  prohibited or restricted parties. If we provide a translation of the English language version of these Terms,  the translation is provided solely for convenience, and the English version will prevail. 

23. Notices Regarding the Google Play Store

With respect to any App accessed through or downloaded from the Google Play Store, you acknowledge  that the availability of the App and the Platform is dependent on the Google Play Store. VidMob, not the  Google Play Store, is solely responsible for the App, the content thereof, maintenance, support services,  and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance  or intellectual property infringement). In order to use the App, you must have access to a wireless  network, and you agree to pay all fees associated with such access. You also agree to pay all fees (if any)  charged by the Google Play Store in connection with the App. You agree to comply with, and your license  to use the App is conditioned upon your compliance with, all terms of agreement imposed by the Google  Play Store when using VidMob’s App. You acknowledge that the Google Play Store (and its subsidiaries)  are third-party beneficiaries of these Terms and will have the right to enforce it. 

You may have additional license rights with respect to use of the App on a shared basis within your  designated family group.

24. General Provisions 

a. Governing Law

These Terms are governed by the laws of the State of New York without regard to conflict of law principles.  You and VidMob submit to the exclusive personal jurisdiction of the state and federal courts located within  New York, New York for resolution of any court proceeding permitted under these Terms.  

b. Entire Agreement

These Terms, together with any Additional Agreements, contain the entire understanding between you  and VidMob, and supersede all prior understandings or agreements of any kind between you and us with  respect to the Platform. Solely to the extent of any direct conflict between an Additional Agreement and  these Terms, the Additional Agreement will take precedence, provided that Section 9(b) will take  precedence over contrary terms in any Additional Agreements other than Order Forms.  

c. Notices

All required notices from VidMob to you will be provided via e-mail to the address associated with your  Account. All notices from you to VidMob under these Terms must be in writing and addressed  to: VidMob, Inc., Attn: Legal Department, 126 Fifth Ave, New York, NY 10011 or will be sent via email to  legal@vidmob.com

Any notices that you provide without compliance with this paragraph will have no legal effect.

d. Force Majeure.

VidMob shall not be liable for any delay or failure to perform resulting from causes outside its  reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, epidemics,  acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities,  fuel, energy, labor or materials, or governmental action relating to the foregoing.

e. Open Source Software.

Certain items of code provided with or accessed via the Platform are subject to open source licenses.  Open source software is not subject to these Terms, except as it relates to Sections 15 and 16, and is  licensed under the terms of the license that accompanies such software. If you would like to review a list  of such open source software, you may use the contact form on the Platform or email us at  support@vidmob.com. You may also write us at VidMob, Inc., 126 Fifth Avenue, 4th Floor, New York, NY  10011 with any questions you have about VidMob’s use of open source software. 

f. Contact.  

If you encounter any problems using the Platform, you may use the contact form on the Platform or email  us at support@vidmob.com. You may also write us at VidMob, Inc., 126 Fifth Ave, 4th Floor, New York, NY  10011 with any questions you have about these Terms, the Platform, or our other services.  

g. Miscellaneous.  

You affirm that you have the full legal right and authority to enter into these Terms and to fully perform  all applicable obligations and grant all applicable rights described herein. If you are acting on behalf of an  entity in your use of the Platform, you affirm that you have the authority to take all such actions on behalf  of that entity. You acknowledge that you and VidMob are independent contractors. VidMob’s failure to  enforce any provision or exercise any right under these Terms will not be construed as a waiver of such  provision or right. You and VidMob agree that if any portion of these Terms is found to be unenforceable  by any court of competent jurisdiction, such provision will be ineffective solely to the extent of such  unenforceability and solely in such jurisdiction, and the remaining terms will continue in full force and  effect. Except with respect to the VidMob Parties, there will be no third-party beneficiaries of these  Terms. You may not assign or delegate any rights or obligations under the Terms without VidMob’s prior  written consent. You agree that any electronic signature, including any action such as clicking a checkbox  or other icon indicating agreement, that you provide via the Platform constitutes your acceptance and  agreement as if actually signed by you in writing. All required notices from VidMob to you will be provided  via e-mail to the address associated with your Account.